Why Buy From Us
Brooks For Life

Why Buy From Us

Free 3-Day Shipping

*We feature free 3-day shipping for all orders over $60, with the exception of clearance items.

  1. Select "Free 3-Day Shipping" at checkout.
  2. Eligible orders must be shipping within the continental U.S. and total $60 or more. This offer excludes all clearance items.

Free Return Shipping

Not happy with your order? That's our problem, not yours. Follow our simple return process, and send the unwanted merchandise back at no cost to you.

  1. To receive a free return label, contact our customer relations department via email, live chat or at 800-390-1256 (M - F 8AM - 5PM CT).
  2. Only orders within the continental U.S. are eligible.
  3. No restocking fees are applied to any retail orders.
  4. Free return shipping does not apply to clearance merchandise.

90-Day No Risk Returns

We want you to love the gear you buy. And if you don't? Return it within 90 days of delivery. No questions asked. Go ahead. Take your new pair of shoes on a test run.

  1. To receive a full refund, products must be returned in new, store-bought condition.
  2. Products returned in used or worn condition can be exchanged for another item or are eligible for store credit.
  3. An excessive number of used returns within a 12 month period may limit your eligibility.
  4. All clearance sales are final. We cannot accept returns on clearance or special order items.

Rocket Shipping

We want you to get your gear FAST! We're talking lightning speeds here. If you place your order by 2PM CT Monday through Friday, it will ship out the same day.

  1. Orders placed by 2PM CT Monday through Friday will ship the same day.
  2. Weekend and holiday orders will be shipped on the next business day.
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